Shipping & Return Policy

SHIPPING

All orders ship within 7-10 business days after processing (not including weekends, or holidays).

All orders are made to order and take 2-3 days to process and 5-7 business days to ship based on quantity. Your order could take a bit longer around high volume times including sales and holidays. We ship as quickly as possible.  

When you place an order you'll receive a confirmation email, and once your order is shipped you will receive an email with tracking information. If you have any additional questions regarding shipping please feel free to contact us @ MELLODEESDESIGNS@gmail.com 

HOLIDAY SHOPPING

We are currently on track with getting your packages out within the policy timeframe of up to 7- 10 business days, packages are being picked up daily, the slow down and delays seems to occur once it get to the USPS sorting facilities. There is not much we or you or even the post office customer service can do at this point to hurry this process along. Patience and understanding is all we have, it is needed to lessen the stress and anxiety of the times we are currently faced with.

You can contact USPS if your package has not been delivered and report a claim with them. you will need your tracking number. 

**There may not be a delay with your order but there is no telling which ones will be delayed.**

Tracking may not show exact movement but this does not mean your packages are not on their way, we have seen packages delivered at times before the tracking system updates movements.

All tracking numbers are emailed. Please check spam and junk mail if you are missing a tracking number.

RETURN / REFUND / EXCHANGE POLICY

Thanks for shopping at Mello Dee's Designs!

 

Sale Items 

All SALE Item Purchases are final.

Returns

Effective April 1st, 2020, we do not accept returns.  Each order is made on demand at time of purchase.   Please be sure to look at the size chart before ordering or reach out to us via email if you have questions. Mellodeesdesigns@gmail.com. Please contact us if you have questions about products before ordering.

Refunds

Effective April 1st, 2020, we do not offer refunds

Exchanges on defective items

If you receive a defective item we will replace it with the same item in the same size. 

To be eligible for a defective item exchange your item must be unused and in the same condition that you received it and sent back to Mello Dee's Designs within 14 days of purchase. 

Price Adjustments 

Price adjustments are not available on any purchase.

 

Please make all inquiries to Mellodeesdesigns@gmail.com